Who we are

Our website address is: https://discoverbeyond.my that owned by fully own by Tapak X Holiday Sdn Bhd your premier travel agency for unforgettable travel experiences in Malaysia and beyond. www.DiscoverBeyond.my by Tapax X Holiday Sdn Bhd is registered with Tourism Malaysia, Matta & Mita.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Sharing of Information

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Terms and Conditions

Welcome to our website. By continuing to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern our relationship with you concerning this website. If you disagree with any part of these terms and conditions, please refrain from using our website.

The terms ‘us’ or ‘we’ refer to the owner of the website, with the registered office located at [address]. Our company registration number is [number], and the place of registration is [place]. The term ‘you’ refers to the user or viewer of our website.

Your use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements. This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced on this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.

Booking and Cancellation Policy

All bookings made through our website are subject to availability. To confirm your booking, you must provide all the required information and make the full payment. Once your booking is confirmed, you will receive a confirmation email with all the details of your reservation. You may cancel or change your booking at any time before the scheduled start time of the activity. Please refer to the activity details for the specific cancellation and change policy. Depending on the type of activity, cancellation or change fees may apply. If you cancel or change your booking within the allowed time frame, we will refund the full amount paid, minus any applicable fees. Refunds may take up to 10 business days to process. No refund will be given for cancellations made outside of the allowed time frame or for no-shows. We reserve the right to change the booking and cancellation policies at any time. Any changes will be communicated to you via our website or by email. We hope you enjoy your experience with Discover Beyond by TAPAK X. Should you have any questions or concerns, please do not hesitate to contact us.